Privacy policy

Last Updated: 18-09-2025

Introduction

DAVID Health Solutions Ltd. (“DAVID,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our websites, platforms, and services.

This Policy applies globally. For individuals in the European Union (EU) and European Economic Area (EEA), it includes compliance with the General Data Protection Regulation (GDPR). For users elsewhere, we comply with relevant local privacy laws.

By using our services, you agree to the practices described in this Privacy Policy.

 

Who We Are

DAVID Health Solutions Ltd.
Kalevankatu 8, 00100 Helsinki, Finland
Email: info@david.fi
Phone: [Insert contact number]

What Information We Collect

We may collect the following types of personal data:

  • Identity Data: Name, organization, job title, country.
  • Contact Data: Email address, phone number, mailing address.
  • Account Data (Thinkific Academy): Login credentials, training progress, certifications.
  • Marketing Data (HubSpot): Newsletter subscriptions, event registrations, downloads, campaign interactions.
  • Technical Data (WordPress & Analytics): IP address, browser type, operating system, referral source, device type, pages visited, cookies.
  • Transaction Data: Payment and billing details (if you purchase courses, services, or training).
  • Health Data: Only when explicitly provided by you (e.g., case study submissions, clinical partnerships).
How We Collect Data
  • Directly from you: when you fill in forms, contact us, register for training, or purchase services.
  • Automatically: through cookies, analytics, and tracking technologies on our WordPress website.
  • Through third-party platforms:
    • HubSpot (customer relationship management, marketing, email communication).
    • Thinkific (online academy and training services).
    • WordPress (website hosting, forms, analytics).
How We Use Your Data

We process personal data to:

  • Provide, manage, and improve our products, services, and training.
  • Manage your Thinkific training account and certifications.
  • Send updates, newsletters, and event invitations (with your consent).
  • Respond to customer service requests and inquiries.
  • Carry out marketing campaigns and sales activities (HubSpot).
  • Ensure website functionality, analytics, and performance (WordPress).
  • Comply with applicable laws (tax, regulatory, accounting).
Legal Basis for Processing (EU/EEA)

For EU/EEA users, we rely on the following legal bases under GDPR:

  • Consent – for newsletters, marketing communications, and non-essential cookies.
  • Contract – when providing services, training, or customer support.
  • Legal Obligation – for compliance with laws and regulations.
  • Legitimate Interests – to improve services, maintain security, and conduct business operations.
International Data Transfers
  1. Your personal data may be transferred outside of your country, including to the United States and Canada, where HubSpot and Thinkific are headquartered.
  2. When transferring data internationally, we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses (SCCs) or equivalent mechanisms, in line with GDPR.
Data Retention

We retain your personal data only as long as necessary:

  • Marketing/CRM data: up to 24 months after your last interaction.
  • Thinkific training records: as long as your account is active.
  • Transaction and contract data: as required by law (typically 7–10 years).
Sharing Your Data

We do not sell or trade your data. We may share it only with:

  • Service Providers: HubSpot, Thinkific, WordPress hosting, analytics, and payment processors.
  • Business Partners: Authorized DAVID distributors or clinics when necessary for training, customer support, or follow-up.
  • Authorities: if required by law or to protect legal rights.
Cookies & Tracking

Our WordPress website uses cookies and similar technologies:

  • Strictly Necessary Cookies – for website functionality.
  • Analytics Cookies – to improve website performance (Google Analytics, HubSpot).
  • Marketing Cookies – to deliver relevant communications.

You can manage cookies through your browser settings or our cookie banner.

Security

We implement industry-standard safeguards to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption.
  • Restricted access to personal data.
  • Encrypted storage and secure hosting environments.

However, no system is 100% secure, and we cannot guarantee absolute security.

Your Rights

If you are in the EU/EEA (GDPR):

  • Access, correct, or erase your personal data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent (for cookies, marketing).
  • Lodge a complaint with your local data protection authority.

If you are outside the EU/EEA:

You may have similar rights under your local laws. We will honor them where applicable.

Children’s Privacy

Our services are not directed to children under 16 years old. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Last Updated” date at the top.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

David Health Solutions Oy (Ltd)
Mannerheimintie 113
Helsinki, Helsinki 00280
Finland
info@davidhealth.com